FAQs

What happens if my guest-count changes?

We charge for the number of participants that show up, but we do have an 8-guest minimum; for example, if you reserved for 16 and only 12 show up, you would be charged for 12; if only six show up, you will still be charged for the 8 minimum. We can adjust for small [...]

2017-01-23T08:46:29-06:00January 23rd, 2017|

What is in the party favor bags?

Cool Crest’s party favor bags include a candy, discounts and coupons. Also, we give out our party bags at the beginning of the party since they hold the tokens the kids will be using.

2023-12-13T10:59:51-06:00January 23rd, 2017|

Does Cool Crest have cakes or can I bring my own cake?

Cool Crest does not have cakes on property. If you would like us to provide one for you, there is an additional charge, and we need at least 72 hours notice. It serves approximately 12 children. You are also welcome to bring your own cake or cupcakes. You may also bring in your own [...]

2023-12-13T11:00:48-06:00January 23rd, 2017|

Will my credit card be charged? When do I pay?

Your credit card will be charged $50 as a deposit on the day you reserve your party. This deposit is non-refundable but goes towards your birthday balance. Your remaining balance for the birthday will be handled on the day of the party. We do not accept personal checks!

2017-01-23T08:39:29-06:00January 23rd, 2017|